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The Service Line Protection Plan
Benefits:
Good for the utility • Generates additional revenue for the Utility. • Eliminates arguments with customers over who will pay for leaks in service line. • Provides professional, prompt repair of customer owned service line.
Good for the customer • Prevents unexpected expenses due to leak repair • Eliminates repair hassle, only one call needed for prompt guaranteed repair • Low cost to benefit ratio. 27 years break even point, (paying $108 a year for the plan and a repair cost of $3,000)
